The XXI century sets its own rule for modern business. If you want to prosper and get the flourishing company – be sure you keep up to date with the latest services that new technology could offer you.
Nowadays, companies, specializing in software as a service, could be your out-of-the-box solution to make your business stand out of the crowd.
All About Salesforce.com
One of these companies is Salesforce. It is a cloud computing company which is headquartered in San Francisco, California. Its revenue comes from a customer relationship management or CRM product. For the last several years, Salesforce has been one of the most highly valued American cloud computing companies that has the presence in the market. It also tries capitalizing on commercial applications of social networking through customer acquisition.
The customer relation management (CRM) service of Salesforce is broken down into several categories. These categories are as follows: Sales Cloud, Service Cloud, Data Cloud, Marketing Cloud, Collaboration Cloud, Analytics Cloud, and Custom Cloud. These have over a hundred thousand customers.
Salesforce.com is the first enterprise offering the Salesforce1 platform, and which provides companies with an interface for case management and task management. Also, a system for automatic routing and escalating of important events is provided. Salesforce customers are also given the ability to track their cases. Aside from these, they provide analytical tools and other services including email alert, chat, Google search, and access to the customers’ entitlement and contracts.
What is Customertimes.com?
Customertimes is an official Salesforce implementation partner since 2007, and has its headquarter in midtown Manhattan, New York City. It is an official partner of Salesforce and also, it is an independent software vendor. What does Cutomertimes do? They provide Salesforce.com implementation services, mobile technology, and outsourcing services to customers in 63 countries around the globe. They aim to help customers to be more effective, manage their customer relationships better and enhance the mobile experience.
Customertimes has also proven itself as great company which can bring a freshness into the life science. The team of excellent expert has developed an eminent solutions for pharmaceutical and medical devices companies.
Customertimes also has innovative multichannel offers to help financial companies to increase sales and at the same time decrease costs. It allows to improve and to be able to differentiate client experience in order to simplify compliance with the requirements.
The company also keeps retailers across the globe connected. The value of this is the possibility to improve the retailers’ operation and supply chain management, as well as manage and optimize inventory. The company also has a unique set of solutions to increase sales and provide opportunities for cross and up selling. Improving customer relationship, agent training and management are also included in their services for insurance.
Being an independent software vendor or ISV, Customertimes is committed to help customers take full advantage of Salesforce.com services. They implement projects in a quick and effective manner thus maximizing the ROI, regardless of the project scale, including very much complex projects requiring additional flexibility.
Want to know more about Customertimes and Salesforce? You may visit http://customertimes.com/ to read about the company and all their service offerings.